Account Manager- Fiat Chrysler Customer Business Unit - SAL12878

Function: Sales & Marketing
Localization: United States - Michigan - Southfield
Contract type: Standard jobs
Publication date: 25 September 2018

Faurecia is an Equal Opportunity Employer

“New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter mobility, Faurecia is the place to be.”


Our Faurecia Clean Mobility Division is looking for an Account Manager for Fiat Chrysler (FCA) customer business unit located in our Southfield, Michigan office.

Job summary:


Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Engineer is responsible for the Sales development of the assigned portfolio of products, for a delimited perimeter (Program, Serial Life, Acquisitions) within a Division / Region.


Essential responsibilities and duties


The main missions of the role are to :

  • Develop the appropriate intimacy with his/her Customer contacts (Purchasing, Engineering, Programs):

    • Regular visits with preparation and minutes

    • Build relationships with key staff in the client organization

    • Monitor the level of customer satisfaction at regular intervals or after each significant step


  • Prepare the commercial offers to answer on due time to the Customer requests :

    • Get a good understanding of the costing files

    • Propose and get validated the targeted pricing and the negotiation path / tactics to convince the customer

    • Formalize the offer with the appropriate wording

    • Understand and apply the guidelines proposed by the hierarchy regarding contractual management


  • Serial Life :

    • Prepare and negotiate the commercial answers to the customer ECRs (“Engineering Changes Requests”)

    • Detailed understanding of piece price, tooling and D&D impact

    • Follow the Variable Cost Margin of the products

    • Prepare and follow commercial productivity proposals

    • Understanding and commercial management of local economics (inflation, exchange rate)

    • Understanding and rigorous implementation of the Sales Administration guidelines & processes (purchase orders, invoices, terms of payment, overdues…)

    • Commercial management for Spare Parts


  • Programs :

    • Act as Program Sales Leader – Part of the Program core team

    • Prepare and negotiate – on a proactive manner – the commercial answers to the customer ECRs

    • Understanding of the Program Business Plan and associated commercial levers

    • Follow the profitability of the Program


  • Acquisitions :

    • Part of the Acquisition Team

    • Understanding of the Business Plan & RFQA

    • Preparation and update of the commercial offers following hierarchy’s instructions


  • Others :

    • Coach and train new team members

Candidate profile 


The ideal candidate will have/be:

  • Education :

    • Business Master Degree or Engineering Degree with a willingness to develop a career path in business

  • Experience :

    • More than 5 years experience in sales in an industrial BtB environment

  • Technical skills :

    • Fluent in English and if necessary in the Customer language

    • Understands client business, products and key competitors

    • Strong Microsoft pack office skills (ppt,…) and reporting skills

    • Comfortable with financials

  • Behavioral skills :

    • Strong communication and presentation skills, and capacity of empathy

    • Business international mindset

    • Results orientation, Client orientation, and Team player

    • Good analytical skills and Accountability

    • Commitment to the highest ethical standards and willingness to adhere to Faurecia’s Code of Ethics and Code of Management

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